Key Phone systems are traditionally used by companies with 50 employees or less and require fewer features. Key systems typically have one unit – an attendant phone or separate box—that acts as controller for a limited number of lines for a limited number of extensions. They offer convenient elements such as hold buttons, lights, intercoms, paging, speakerphones, privacy, music-on-hold, long-distance restriction, timers, and memory dialing.
Voice over Internet Protocol is a category of hardware and software enabling the Internet to be used as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN. One advantage of VoIP is the telephone calls over the Internet do not incur a surcharge beyond what the user is paying for Internet access. In addition, they are easy to install, portable and include features such as clear HD conversations, caller ID, call blocking and even encrypted communications.
Glaze Communications offers telephone system installations and configurations for all business sizes. Understanding your business and the frequency or volume of phone calls helps determine the type of system recommended to satisfy those needs.